Here at James Haugh Vauxhall, we owe much of our success to our dedicated team of sales advisors, technicians, parts advisors, Motability specialists and administrators, all of whom play a vital role in ensuring our customers receive the very best level of care.
All our staff are Vauxhall specialists, with the knowledge and expertise to assist motorists from the Dumfries area and beyond with all aspects of vehicle ownership. Whether you’re interested in purchasing your first Vauxhall, be it new or used, or are returning to us for your fifth car from the renowned British brand, you can expect a warm welcome and advice that’s tailored to your personal circumstances. Our aftersales department, meanwhile, will oversee the ongoing care of your model, ensuring you enjoy smooth and dynamic performance throughout ownership.
We’re also a Motability partner, with specialists who will introduce you to the scheme, help you choose the most suitable model for your needs and assist throughout the application process and beyond.
As a family run business, we view our customers as part of an extended family, and pride ourselves on ensuring they’re treated as such. We work hard to provide a no-pressure environment in which motorists can view our vehicles, and strive to achieve transparency in all that we do. We also aim to deliver honest advice and competitive prices, so you can enjoy the best of what Vauxhall has to offer at an affordable cost.
This approach has secured us a Customer Excellence Award from the Vauxhall brand. That means the quality of our care has been officially recognised, and reassures our customers that, whatever their needs, we will ensure they drive away happy.
When it comes to choosing a Vauxhall Retailer, large dealer networks can seem impersonal, and high staff turnovers can leave customers wondering who to speak to. As a family run, local business, we at James Haugh aim to create strong relationships with our customers and deliver a personal experience. We want you to feel at home when you visit our dealership, and as such, we have provided some details of key team members on this page, so you know who you’ll need to chat to when you contact or visit us.
Take a look at the profiles below to find out more about our management, sales, business, Motability and aftersales team members. Should you have any specific questions you’d like to direct to any one of us, please don’t hesitate to get in touch. We’ll be happy to help you get the most from your Vauxhall experience, and look forward to chatting with you over the phone, via email or in person at our Dumfries showroom.